Privacy Policy
Secure the Bag (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal and financial information is secure. This Privacy Policy explains how we collect, use, store, and share your information when you use our service, and it applies to all visitors and users of our website and mobile application.
Information We Collect
Personal Information
When you create an account or use our service, we may collect:
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Contact Details: Name, email address, and phone number.
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Payment Information: Billing details processed via Stripe.
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Account Credentials: Username, password, and authentication data.
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SMS Consent: Your explicit consent to receive SMS alerts.
Financial Data via Bank Connections
Using our secure Plaid integration, we access:
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Account Balances: Real-time balance updates.
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Transaction Data: Recent transaction details and relevant banking activity.
How We Use Your Information
We use your information to:
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Provide Our Service: Deliver real-time SMS alerts, manage subscriptions, and update you on your account activity.
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Enhance Your Experience: Customize alert schedules, display relevant account details, and ensure seamless bank connections.
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Process Payments: Handle billing and subscription management securely via Stripe.
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Communicate with You: Send service-related notifications, updates, and support messages.
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Improve Our Service: Analyze usage data to better understand user behavior and improve our offerings.
How We Share Your Information
Your privacy is our priority. We only share your data in the following circumstances:
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Third-Party Service Providers: We work with trusted partners like Plaid (for bank connections), Stripe (for payment processing), and Twilio (for SMS delivery). These providers adhere to stringent security standards and are contractually obligated to protect your information.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
Data Retention and Your Rights
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our service. Once you cancel your subscription, we will securely delete your data, subject to any legal obligations.
Your Rights
You have the right to:
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Access & Update: Request access to your personal data or ask for corrections if you believe any information is inaccurate.
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Delete: Request that your personal data be deleted.
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Opt-Out: Modify your communication preferences or opt out of receiving SMS alerts at any time through your account settings.To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, though this may affect some functionality of our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the effective date and notify you via email or a notice on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at: support@securethebag.ai. Our team responds to all inquiries within 24 hours.